Astaroam support

How can we help?

Questions about an eSIM, an order or getting connected? We're here to help you find the right answer.

Chat on WhatsApp

Need help while travelling or setting up your eSIM? Send us a message and we'll help you work through it.

Message on WhatsApp

Send us a message

For order questions, billing enquiries or anything that needs a little more detail, use the contact form below.

Send a support request

Tell us what's happening. If your enquiry is about an existing order, including your order number will help us find it more quickly.

For connection issues, mentioning your phone model and destination can help us troubleshoot.

We typically respond within 24 hours on business days. Response times may vary.