An eSIM is a digital SIM card embedded in your device that allows you to activate a mobile plan without a physical SIM card. It's more convenient and environmentally friendly.

After purchase, you'll receive a QR code via email. Simply scan it with your device's camera, follow the on-screen instructions, and your eSIM will be activated instantly.

Most modern smartphones support eSIM, including iPhone XS and newer, Samsung Galaxy S20 and newer, Google Pixel 3 and newer, and many other devices. Check your device settings to confirm compatibility.

Yes! Our eSIM plans offer coverage across multiple countries and regions. Check the specific plan details to see which countries are included in your coverage area.

Plan validity varies depending on the package you choose. Most plans range from 7 to 30 days. The validity period starts when you first connect to a network, not when you purchase.

You can easily purchase additional data through your 'My eSIM' profile. Top-ups are instant and you'll be back online within minutes.

No, there are no hidden fees or setup charges. The price you see is the price you pay for your data plan.

eSIMs are device-specific and cannot be transferred between devices. However, you can enable hotspot on your device to share your connection with others.

If you experience any issues with your eSIM, please contact our support team at support@astaroam.com. We are committed to resolving any problems you may encounter and ensuring that you have a seamless experience with our products.